UDGAM refers to Unclaimed Deposits-Gateway to Access inforMation, which is an online portal developed by RBI. It facilitates the registered users to search unclaimed deposits/accounts across multiple banks at one place in a centralised manner.
Banks generate and assign a unique number (UDRN) to each Unclaimed account/ deposit transferred to the Depositor Education and Awareness (DEA) Fund of RBI. This number is used so that the account holder or the bank branch where the account is maintained cannot be identified by any third party. The UDRN enables the bank branches to seamlessly settle claims received from the customers/depositors, who have made a successful search in UDGAM portal. All the 30 banks on-boarded to the UDGAM portal have put in place necessary requirements to generate UDRN during the development of the portal.
As of March 4, 2024, 30 banks are part of the UDGAM portal, and they cover around 90% of unclaimed deposits (in value terms) in the Depositor Education and Awareness (DEA) Fund of RBI.
List of 30 Banks:
- Axis Bank Ltd.
- Bank of Baroda
- Bank of India
- Bank of Maharashtra
- Canara Bank
- Central Bank of India
- Citibank N.A.
- DBS Bank India Ltd.
- Dhanlaxmi Bank Ltd.
- Federal Bank
- HDFC Bank
- HSBC Ltd.
- ICICI Bank
- IDBI Bank
- Indian Bank
- Indian Overseas Bank
- IndusInd Bank Ltd.
- Jammu and Kashmir Bank Ltd.
- Karnataka Bank Ltd.
- Kotak Mahindra Bank
- Punjab National Bank
- Punjab and Sind Bank
- Saraswat Co-operative Bank
- South Indian Bank Ltd.
- Standard Chartered Bank
- State Bank of India
- Tamilnad Mercantile Bank Ltd.
- The Karur Vysya Bank Ltd.
- UCO Bank
- Union Bank of India
The remaining banks are in the process of getting onboarded.
All unclaimed deposits/accounts that are part of the Depositor Education and Awareness (DEA) Fund of RBI can be searched in UDGAM portal.
A user is required to register on the portal by providing his/her name and mobile number.
- Individuals: Name of the account holder, name of the bank (one or more banks can be selected) and any one or more of the five inputs viz., Permanent Account Number (PAN), Driving License Number, Voter ID Number, Passport Number and Date of Birth of the account holder to be provided for search.
- Non-Individuals: For searching unclaimed deposits in non-individual category, a user has to provide inputs such as name of the entity, name of the bank (one or more banks can be selected) and any one or more of the four inputs viz., Name of the authorised signatory, PAN, Corporate Identification Number (CIN) and Date of Incorporation.
Even if none of the above-mentioned information is available, the user can type the address of the account holder or the entity (as the case may be), in place of these inputs mentioned above for undertaking the search.
Using UDGAM Portal, unclaimed deposits can be searched. However, the same can be claimed only from the respective bank.
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